Reply To: White Screen During Startup

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#97610
distemper
Participant

Actually, this is kind of the problem.

 

I am running Windows 7, but I’m not supposed to be running Windows 7 on this computer. According to the tech support guy, I should be running vista on this computer and all the 2008 drivers. Yes, the dv series has Windows 7 drivers, but apparently, not this one. Microsoft’s software check approved my computer to run Win7, but the guy told me that if I was running Win7 on this computer, even if I had an extended warranty, they would not do anything for me unless I reverted my system back to Vista, since I was in breach of the warranty by changing the OS.

 

Well, the flashing screens and the suddenly “white-outs” are starting to happen again. I’m not exactly sure what is the cause exactly, but I’m going to play it safe and get a external HD to back up my data asap.

 

Thanks for the help, guys.