Microsoft Wheel Mouse Optical

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  • #4572
    tr1fe
    Spectator

    I suppose this is the right forum. IF YOU CAN FIX THIS ILL SUCK YO DI^^ Anyways, my mouse seems to be broken, or is it? I bought the mouse about 4 months ago and it worked perfectly up until about a week or two ago. Something funny, i had the same problem on my previous pc that was running XP and i ended up destroying the pc trying to fix this same problem with the exact same mouse(flashed the BIOS wrong blah blah blah). I am not exactly sure what is wrong with the mouse. The mouse seems to be dying. It will turn off them come on in 2 seconds. Although, sometimes the mouse does not come back on and i get an error saying “A USB device malfunction”. However, I dont think the mouse is broken. I tried using the mouse on my other pc and it worked good. I have also tried using another mouse on this pc and it worked. I have tried uninstalling the mouse from device manager and reinstalling. Same with USB controllers. Didn’t work. Sometimes when i did this the mouse wouldn’t install correctly. The mouse would be detected as “Uknown Device”, but oddly the driver successfully installed. Even more unusual, the mouse didnt work. I mean why wouldnt it work if the driver install was successful. I tried reformatting the PC as well, which didn’t work. In conclusion, if you are good at fixing computers please help. I WOULD SAY I HAVE A SOMEWHAT GOOD KNOWLEDGE OF THE PC AND HOW TO RUN IT SO DONT BE SCARED TO GET ADVANCED :rolleyes: , AND DONT POST STUPID SH*T THAT ANYONE WOULD KNOW UNLESS ITS WHAT FIXES THE MOUSE <_<

    #45494
    Falcon
    Spectator

    i was typing right as you left yesterday… the file hidusb.sys or whatever it was you had coming back… that’s not the only one. I had my mouse driver that windows had hoarded in 3 different folders

     

    did the exact same thing yours did when i went after one driver in the one location you mentioned. the file deleted, then reappeared 2 seconds later.

     

    so here’s what to do.

     

    boot into safe mode without the mouse if you can help it

     

    use the search tool (win + f) and search for your driver’s name. you should get multiple hits.

     

    delete them all, or at least cut and paste them to the desktop or whatever. reboot and try that.

     

     

    btw, mine did that same thing… i wasn’t even running windows vista, much less vista sp1. this was in xp.

     

     

    and for ppl other than tr1fe… he said he was trying to figure this out… and he had narrowed it down to thinking it was hidusb.sys

    #45495
    Falcon
    Spectator

    May 04 22:24:52 * tr1fedaDON (~JavaUser@adsl-8-198-238.mia.bellsouth.net) has joined #wcugaming

    May 04 22:24:53 * ChanServ gives voice to tr1fedaDON

    May 04 22:25:30 <tr1fedaDON> hey where the computer professors

    May 04 22:25:52 <tr1fedaDON> i need your help

    May 04 22:25:57 <|Chris|> Yo.

    May 04 22:26:14 <|Chris|> ?

    May 04 22:26:15 <tr1fedaDON> u got that degree in pc?

    May 04 22:26:25 <|Chris|> unofficial

    May 04 22:26:26 <|Chris|> :o

    May 04 22:26:43 <tr1fedaDON> ok well i figured out why my mouse keeps turning off

    May 04 22:26:49 <tr1fedaDON> its because of this driver

    May 04 22:26:54 <|Chris|> most likely

    May 04 22:27:00 <|Chris|> what mouse

    May 04 22:27:02 <tr1fedaDON> its called hidusb.sys

    May 04 22:27:07 <tr1fedaDON> ok well listen

    May 04 22:27:16 <tr1fedaDON> now the older driver works for the mouse

    May 04 22:27:28 <tr1fedaDON> i try to replace the new driver

    May 04 22:27:43 <tr1fedaDON> but it seems to come back every time

    May 04 22:27:49 <|Chris|> hmm

    May 04 22:27:55 <|Chris|> what mouse?

    May 04 22:27:56 <tr1fedaDON> its in the system32 folder

    May 04 22:28:04 <tr1fedaDON> microsoft wheel mouse optical

    May 04 22:28:10 <|Chris|> LoL

    May 04 22:28:21 <|Chris|> I would say uninstall everything for it

    May 04 22:28:26 <|Chris|> all drivers and programs

    May 04 22:28:30 <|Chris|> and reinstall them

    May 04 22:28:37 <|Chris|> although i also have to go now

    May 04 22:28:37 <tr1fedaDON> ok but theres the problem

    May 04 22:28:40 <tr1fedaDON> when it reinstalls

    May 04 22:28:43 * |Chris| lets {WCU}Falcon take over

    May 04 22:28:44 <tr1fedaDON> it installs that new driver

    May 04 22:28:48 <tr1fedaDON> that doesnt work for the mouse

    May 04 22:28:58 <tr1fedaDON> if i could get it to install the older preconfigured driver

    May 04 22:29:13 <tr1fedaDON> wow good help u *edited*

    May 04 22:29:23 <{WCU}Falcon> hmmm

    May 04 22:29:25 <{WCU}Falcon> lol

    May 04 22:29:27 <{WCU}Falcon> rofl

    May 04 22:29:30 <{WCU}Falcon> <3 |Chris|

    May 04 22:29:34 <tr1fedaDON> yes falcon is here

    May 04 22:29:47 <tr1fedaDON> ok did u read all of that?

    May 04 22:29:52 <{WCU}Falcon> yup

    May 04 22:30:04 <tr1fedaDON> soo?!?!

    May 04 22:30:11 <{WCU}Falcon> the driver was good in the old one but bad in the new, and it auto reinstalls

    May 04 22:30:17 <{WCU}Falcon> aaaaaand…

    May 04 22:30:38 <tr1fedaDON> i replace it in the system32 folder with the old but it seems to keep coming back

    May 04 22:30:39 * {WCU}Falcon tries to think of an idea

    May 04 22:30:59 <{WCU}Falcon> the part about it coming back is probably the mouse’s doing…

    May 04 22:31:02 <{WCU}Falcon> i think

    May 04 22:31:07 <{WCU}Falcon> to double check that…

    May 04 22:31:18 <{WCU}Falcon> can you get back into device manager?

    May 04 22:31:34 <tr1fedaDON> yea

    May 04 22:32:28 <{WCU}Falcon> k

    May 04 22:32:47 <{WCU}Falcon> get in there and right click on your mouse (either one if there’s still two)

    May 04 22:33:05 <tr1fedaDON> ok

    May 04 22:33:26 <{WCU}Falcon> AAAAAAH

    May 04 22:33:28 <{WCU}Falcon> H/O

    May 04 22:33:36 <{WCU}Falcon> MY COMPUTER IS STUCK ON CAPS LOCK?

    May 04 22:33:39 <{WCU}Falcon> oh

    May 04 22:33:42 <{WCU}Falcon> *edited*

    May 04 22:33:45 <{WCU}Falcon> i hit the button

    May 04 22:33:46 <{WCU}Falcon> lol

    May 04 22:33:50 <tr1fedaDON> haha

    May 04 22:34:16 <{WCU}Falcon> right click on it and go to properties

    May 04 22:34:23 <tr1fedaDON> andndnddnd?

    May 04 22:34:26 <{WCU}Falcon> the driver tab

    May 04 22:34:28 <{WCU}Falcon> and details

    May 04 22:34:57 <tr1fedaDON> and??

    May 04 22:35:04 <{WCU}Falcon> and yes/no: is the hidusb.sys, is that listed there as being in the system32 folder?

    May 04 22:35:44 <tr1fedaDON> yep

    May 04 22:35:50 <{WCU}Falcon> bah, nvm

    May 04 22:35:55 <tr1fedaDON> omg

    May 04 22:35:57 <{WCU}Falcon> i was hoping it would be somewhere else

    May 04 22:35:58 <{WCU}Falcon> lol

    May 04 22:36:15 <{WCU}Falcon> if it was then i was gonna say chase it down in the other location

    May 04 22:36:22 <tr1fedaDON> just tell me why after i replace it with the older driver it somehow goes back to the updated

    May 04 22:36:24 * {WCU}Falcon tries wrecking his mouse

    May 04 22:36:34 <{WCU}Falcon> that, i do not know

    May 04 22:36:37 <tr1fedaDON> could it be because of this vista service pack?

    May 04 22:36:47 <{WCU}Falcon> i hope not

    May 04 22:36:48 <{WCU}Falcon> lol

    May 04 22:36:57 <tr1fedaDON> why do u hope not

    May 04 22:37:28 <{WCU}Falcon> coz if vista service packed it in, it’ll be near impossible to go find where it’s copying from

    May 04 22:37:57 <tr1fedaDON> u know how to roll back the service pack?

    May 04 22:38:59 <{WCU}Falcon> no…

    May 04 22:39:07 * tr1fedaDON has quit (Quit: GameSurge – The Next Step in the Evolution of Gaming IRC)

    May 04 22:39:09 <{WCU}Falcon> okay i just found my file like that

    May 04 22:39:14 <{WCU}Falcon> d’oh

    May 04 22:39:19 <{WCU}Falcon> why he leave

    May 04 22:39:32 <{WCU}Falcon> my computer does that too

    May 04 22:39:41 <{WCU}Falcon> the whole delete it and it comes back routine

    May 04 22:40:00 <{WCU}Falcon> it’s not gonna be sp1

    May 04 22:40:05 <{WCU}Falcon> or even vista

    May 04 22:40:10 <{WCU}Falcon> that’s gonna be something else

    May 04 22:40:38 * Acidak[sM|L3Y] (~Acidak@pool-71-246-102-195.nycmny.east.verizon.net) has joined #wcugaming

    May 04 22:40:38 * ChanServ gives voice to Acidak[sM|L3Y]

    May 04 22:40:38 <ChanServ> [Acidak[sM|L3Y]] Hello :D

    May 04 22:41:12 <{WCU}Falcon> and i just found where it was coming from

    May 04 22:41:39 <{WCU}Falcon> freakin paranoid windows is freakin paranoid

    May 04 22:41:49 <{WCU}Falcon> my drivers are stored in 3 different locations

    May 04 22:42:11 <{WCU}Falcon> drivers, driver cache, and “reinstall backups”

    May 04 22:42:21 <{WCU}Falcon> he’ll need to get them all

    May 04 22:42:26 <{WCU}Falcon> aaaaaand

    May 04 22:42:33 <{WCU}Falcon> he leaves right before i tell him that

    #45503
    MasterP
    Spectator

    hidusb.sys is the default Windows driver for ALL USB keyboard/mouse/joystick/gamepad devices. Deleting it is not advisable but if you want to screw things up by all means continue to delete things out of the System32 folder. When Windows itself is putting files back after you delete them that means you’re doing something wrong.

     

    I would like to assume you’ve installed the correct drivers for your mouse but you didn’t say you did. Download and install the intellipoint drivers from here:

    http://www.microsoft.com/hardware/mouseand…d/download.mspx

     

    If that doesn’t fix it, scan your core Windows files to ensure they are not corrupt.

    Go to Start->Run. Type “SFC /scannow” and hit ok. This will take some time.

     

    More to follow if it doesn’t help.

    #45508
    Liam
    Spectator

    tr1fe said:

    I suppose this is the right forum. IF YOU CAN FIX THIS ILL SUCK YO DI^^ Anyways, my mouse seems to be broken, or is it? I bought the mouse about 4 months ago and it worked perfectly up until about a week or two ago. Something funny, i had the same problem on my previous pc that was running XP and i ended up destroying the pc trying to fix this same problem with the exact same mouse(flashed the BIOS wrong blah blah blah). I am not exactly sure what is wrong with the mouse. The mouse seems to be dying. It will turn off them come on in 2 seconds. Although, sometimes the mouse does not come back on and i get an error saying “A USB device malfunction”. However, I dont think the mouse is broken. I tried using the mouse on my other pc and it worked good. I have also tried using another mouse on this pc and it worked. I have tried uninstalling the mouse from device manager and reinstalling. Same with USB controllers. Didn’t work. Sometimes when i did this the mouse wouldn’t install correctly. The mouse would be detected as “Uknown Device”, but oddly the driver successfully installed. Even more unusual, the mouse didnt work. I mean why wouldnt it work if the driver install was successful. I tried reformatting the PC as well, which didn’t work. In conclusion, if you are good at fixing computers please help. I WOULD SAY I HAVE A SOMEWHAT GOOD KNOWLEDGE OF THE PC AND HOW TO RUN IT SO DONT BE SCARED TO GET ADVANCED :rolleyes: , AND DONT POST STUPID SH*T THAT ANYONE WOULD KNOW UNLESS ITS WHAT FIXES THE MOUSE <_>

     

    Generally when your getting those types of errors, its as MasterP said a driver issue, or its a power / usb port issue.

     

    You’ve already tested the mouse on another pc and it works. The light is going off and on. Try another USB port.

    #45512
    Kuros
    Spectator

    If he formatted the computer and it still isn’t working I’d say it’s more of a USB issue with hardware than a USB issue with Windows. Are you using the USB ports attached to the motherboard or the ones on front panel? You said you screwed up a bios flash, I’m assuming that’s on a different PC? I’m going to go with power issue/USB hardware malfunction. Try uninstalling all the universal serial bus controllers in device manager and restarting your computer. This will force it to reinstall everything. I still think it’s hardware.

    #45515
    Falcon
    Spectator

    May 04 22:26:43 <tr1fedaDON> ok well i figured out why my mouse keeps turning off

    May 04 22:26:49 <tr1fedaDON> its because of this driver

    May 04 22:27:02 <tr1fedaDON> its called hidusb.sys

    May 04 22:27:07 <tr1fedaDON> ok well listen

    May 04 22:27:16 <tr1fedaDON> now the older driver works for the mouse

    May 04 22:27:28 <tr1fedaDON> i try to replace the new driver

    May 04 22:27:43 <tr1fedaDON> but it seems to come back every time

    May 04 22:28:37 <tr1fedaDON> ok but theres the problem

    May 04 22:28:40 <tr1fedaDON> when it reinstalls

    May 04 22:28:44 <tr1fedaDON> it installs that new driver

    May 04 22:28:48 <tr1fedaDON> that doesnt work for the mouse

    May 04 22:28:58 <tr1fedaDON> if i could get it to install the older preconfigured driver

     

    … assuming he figured it out right, my suggestion above would be the path to take.

     

    he tried it in the front ports and different back ports too. same problem.

     

    try mitch’s idea, sfc /scannow… and you may need the original windows install media used for your computer to copy over files when it’s done

    #45540
    MasterP
    Spectator

    Why are you bothering with the default windows driver to begin with?

    #45565
    tr1fe
    Spectator

    I am bothering with hidusb.sys because in the problem report it said the driver installed successfully, but when it tried to run it malfunctioned. now i take back what i said before about the mouse working with the original hidusb because the mouse didnt work with it either. i have tried the front and back ports with the same problems. i have tried the latest intellipoint drivers which didnt work. UPDATE** i scanned my core Windows files and the scan found some corrupt files. however it says it was unable to fix some of them. i have the log file to post but its rather long.

    #45566
    tr1fe
    Spectator

    i attached the log

    log.txt

    Attachments

    #45568
    MasterP
    Spectator

    Do it in safemode.

    #45631
    tr1fe
    Spectator

    i did it in safemode and i guess it fixed everything, the core windows files that is. it didnt fix the mouse. i cant tell if it did fix the files because when it gets to 100% complete the window closes really quick so i cant read the results.

     

    this is why i think hidusb.sys is the problem.

    problemzk2.jpg

     

    By the way that second USB Wheel mouse optical without the yellow alert next to it is the other mouse i have plugged in and it works fine.

     

    Description:

    Windows was able to successfully install device driver software, but the driver software encountered a problem when it tried to run. The problem code is 10.

     

    Problem signature:

    Problem Event Name: PnPDeviceProblemCode

    Architecture: x86

    Hardware Id: USB\VID_045E&PID_0040&REV_0300

    Setup class GUID: {745a17a0-74d3-11d0-b6fe-00a0c90f57da}

    PnP problem code: 0000000A

    Driver name: hidusb.sys

    Driver version: 6.0.6001.18000

    Driver date: 01-19-2008

    OS Version: 6.0.6001.2.1.0.768.2

    Locale ID: 1033

    #45632
    tr1fe
    Spectator

    i was browsing through my pc’s manufacturer(dell) update site and i see that it needs an “Urgent” BIOS update. i realllllly dont want to do this to my new pc after past experiences. do u think it is necessary?

     

    Criticality

     

    Urgent Dell highly recommends applying this update as soon as possible. The update contains changes to improve the reliability and availability of your Dell system.

     

     

    Fixes and Enhancements

     

    1: Add support for new processors

    2: Improve USB subsystem operation

     

     

    http://support.dell.com/support/downloads/…p;fileid=240420

    #45645
    MasterP
    Spectator

    tr1fe said:

    2: Improve USB subsystem operation

     

    Yeah….. that might be a good idea.

     

    Update all drivers from Dell (including bios) and make sure WinXP is fully updated. If there is a mouse driver in Windows Update, use that.

     

    Some light reading that might help:

    http://support.microsoft.com/kb/943104/

    http://www.pchell.com/hardware/usbcode10.shtml

    #45684
    tr1fe
    Spectator

    well i updated the BIOS successfully but it didnt fix the mouse. i have noticed with this mouse that it works fine if i move it very slowly. any quick movements with the mouse will make it turn off or pause(restart). im going to buy a new mouse but i would really like to solve this incase it ever happens again, which it probably will.

    #45687
    MasterP
    Spectator

    They only input devices MS has been known to make well is joysticks. Beyond that I wouldn’t buy any hardware from them. PC, console, or media center.

    #45689
    Nickname
    Spectator

    Susan’s keyboard and mouse are MS and they work fine. I have used COUNTLESS MS mice in the past with no problems. If its for gaming then yeah MS sux but otherwise MS mice and keyboards are just fine. Besides, that was advice from someone that used an ancient logitech optical mouse until he won a new one at a LAN. God that old mouse was terrible…

    #45703
    MasterP
    Spectator

    Nickname said:

    Besides, that was advice from someone that used an ancient logitech optical mouse until he won a new one at a LAN. God that old mouse was terrible…

     

    Yet it beat yours at that LAN…

    #45716
    Nickname
    Spectator

    MasterP said:

    Yet it beat yours at that LAN…

    You may be right… I think that was back when I was using my logitech cordless click plus! mouse :shudders:

    #46530
    tr1fe
    Spectator

    question, do u think the hibernation or sleep mode could have done something to the mouse? if i remember correctly the mouse was working great then i started putting the computer on sleep mode or hibernation instead of shutting down the computer.

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