Ugh, limited experience with App, but to be honest, its for the same reason their server is failing, and its the same reason its being driven into the ground currently.
Theres a lack of maturity, you don’t have to be Business Executive style mature to run a game server, but you do need a fair amount of maturity to A. Choose a good server setup, B. Tailor that setup to the servers needs and not your personal desires and C. Encourage community expansion.
Right now they’re in a tough situation. Yet supposedly they have harsher administration than WCU… theres a reason why the WCU Admins don’t come down on stupid little things that will sort themselves out, theres a reason why they don’t treat the rules like the 10 commandments or go off raving about “Article 9, sub paragraph 12 ii.vb 9, Passage Blockage Violation!!! Achtung!”. Frankly, its blatantly clear why.
If it takes a debate to know what a good server setup for your server is, then you obviously have a leadership problem. In the end you just open yourself up to conflicting suggestions and in the best case scenario an unhappy minority. Which does not encourage community expansion.
The key to community expasion is respect. Players who come to your server need to respect you and want to spend their important time in your company. Frankly the App forum and the visable lack of aforementioned maturity turn people like me away instantly.
Some people may not like people like me for posts like this one… but in the end its people like myself and others with similar demands and requirements who end up becoming server regulars. And its these people that make a server popular.