It seems so long ago but I can remember when they released PC games that worked on every possible configuration. When developers took the time to code different modes for direct3d, opengl, and software rendering. When games were beta tested on both good and terrible hardware and scaled superbly across the entire spectrum. When you rarely needed support but when you did you called the phone number on the back of your CD jewel case, sat on hold for 30 seconds, and then talked to an American.
PC profits aren’t down because games are terrible, that’s incidental. Profit are down because they quit caring about the customers. If developers were to re-adopt the old models their overall game quality would skyrocket and their profits would follow shortly thereafter.
Consoles could benefit from that as well. Overall, it’s been feeling oftly 1983ish lately. I hope we don’t have a repeat of that disaster.