Bitey said:
I can kind of understand why they would want to setup the route that way, a lot of communication goes on between NY and LA when it comes to commercials and movie media, so they need as much bandwidth as possible to transfer media like that 400 MB/s is the minimum to safely transfer video files and not get any artifacts in the footage. Maybe that is why Time Warner has it setup like that. Oh and I too know how it is with Time Warner and trying to deal with them on the phone, but if you complain enough you’ll get your way…
Typically complaining works. Time Warner uses default passwords on all their modems and I’ve found that being able to tell the tech the exact signal strength my modem is getting also opens their eyes. It lets them know that I know they’re BSing me. 
Don’t get me wrong, I can understand them having a major pipeline out to California (there are several) but it doesn’t make sense to not just bounce him to through their Atlanta hub.