I say do a tutorial on how to mute someone in game. Did someone forget to read the CS Manual? Being a Douche is something you should not ban for. If they are blocking or something then yes!!! if they are spaming the mic like a 9 year old then maybe you should mute him. If he spams chat? amx_mute or amx_gag should do the trick. or you can change teams? If my sister can work with and for idiots and not talk about them surely you can manage to ignore them.
